| When I pay my tuition automatically, how secure is my account information?
Very secure – more secure than when you write checks. The checks you write every day have your name. address, phone number, and sometimes your driver’s license number on them. With this information, criminals have all they need to access your account or worse, steal your identity. Automatic payments greatly reduce this potential problem by limiting the amount of information available and who has access to it. Tuition Express also incorporates additional security procedures, utilizing 128 bit encryption.
What if the childcare center makes a mistake and takes out too much money?
Report the error to your childcare center immediately – it was most likely an honest mistake. The childcare center will then adjust your account accordingly.
What if my childcare center and I disagree about a payment?
If you feel that the payment should not have been made, you have the right to dispute the charge. Contact your bank or credit card company. Tuition Express and your childcare provider will work closely to resolve the issue in a timely manner.
Does this form of payment give the childcare center access to my account?
No one at the childcare center has access to your account. When you sign up for tuition express, you only authorize your bank or credit card company to release the exact amount owed to your provider when it is due and payable. |
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How will I know when a payment was taken out of my account?
Your childcare expenses will be taken out of your account on a schedule that you and the childcare center agree upon. Your childcare center has the ability to print statements for your records prior to tile withdrawal of any money. Additionally, the charges will show up on your monthly statement as “Tuition Express”.
When I sign up for Tuition Express, how will this help my childcare provider?
Your childcare provider has chosen to offer Automatic Payments for several reasons. First, it will give you the convenience of not having to write a check every time tuition and fees are due. Second. it allows regular scheduling of your payments. Most importantly Automatic Payments reduce the amount of time your childcare center spends on management activities, giving staff more time to spend with the children.
How do I get started?
Simply complete the “Payment Authorization” form and return it to your childcare provider. They will do the rest!
For more information on automatic payments,
Visit http://www.directpayment.org. This is an excellent resource explaining the system and its benefits. |